EX1 · EXS · Community Tracker

Resident Issues Dashboard

Active issues, petitions, and incident logs for EX1 and EXS residents.

Active Issues
Elevator 1 — Out of Service
EX1 · Since building opened
Active
EX1 opened with only 4 of 5 elevators working. Residents are collecting signatures for a formal letter to management demanding a written timeline.
Smoke Alarm — False Positives
EX1 · Safety issue
Logging
EX1's smoke alarm has triggered false positives twice in June 2026. Repeated false alarms cause alarm fatigue — residents stop responding, which is dangerous in a real fire.
#DateTimeDurationNotes
1June 2026——Details TBC
2June 2026——Details TBC
⚠️ If you experienced an incident not logged here, please share the date and time in the EX1 WhatsApp group.
Status: Reported to fire department. Logging ongoing. Management letter to follow once 4+ incidents documented.
Parking — Community Issues
EX1 + EXS · Data gathering
Gathering
Parking issues have been raised repeatedly but never documented. We're collecting specific complaints before deciding on next steps.
No reports documented yet. Post your parking issue in the EX1 or EXS WhatsApp group to be included.
Tell us: What's the issue? Assigned spots, visitor parking, unauthorized vehicles, not enough spaces? Has management been contacted?
DOOR App — Custom Door Names
EX1 + EXS · Feature request
Collecting
Doors in the DOOR app show generic system names — impossible to tell which is the lobby, garage, or side entrance. We're submitting a collective feature request for custom aliases.
Building Completion & Amenities
EX1 + EXS · Questions for management
Drafting
Residents need answers on construction timeline and promised amenities. We are drafting a collective letter to management with the following questions:
  • When will the entire building construction be complete? Residents need a firm date to plan mortgage approvals and other financial commitments.
  • When will the barbecue terrace and party room be open? These were part of the building's advertised amenities.
Resident FAQ
What is this website?
A community tracker run by residents of EX1 and EXS at The Exchange. We use it to document building issues, organize collective letters to management, and keep residents informed.
How do I join the resident WhatsApp community?
The invite link is shared in the building — check the mailroom flyer, or ask a neighbour. The community has a general group, building-specific issue groups, and an ads/listings group.
How do I report a new building issue?
Post in the relevant WhatsApp group (EX1 or EXS issues group), or add it to the community issues board. If enough residents share the same complaint, we'll open a tracker on this page and coordinate a response.
What is Condo Control?
The official building management app. Use it for maintenance requests, amenity bookings, and direct communication with management. It's separate from this resident-run community.